VA Form 20-572: Change VA Address & Cancel Direct Deposit – If you’re a U.S. veteran receiving VA benefits and you’ve moved or need to update your banking information, VA Form 20-572 is the key document. This form allows you to notify the Department of Veterans Affairs of a residence address change, cancel direct deposit, or both. Keeping your information current ensures your benefit payments and important correspondence reach you without delay.
Download VA Form 20-572 PDF Here
What Is VA Form 20-572?
VA Form 20-572, titled “Request for Change of Address/Cancellation of Direct Deposit,” is an official Veterans Affairs form revised in March 1996. It is used to update your mailing address with the VA or to stop direct deposit payments and switch back to paper checks sent to your home.
This form is particularly useful for veterans whose records are maintained by specific VA offices, ensuring payments for compensation, pension, education benefits, and more are directed correctly.
Why You Need to Update Your VA Address and Direct Deposit?
Moving without notifying the VA can lead to missed payments, delayed benefits, or lost mail. The VA strongly recommends updating your address promptly. While many updates can now be done online through your VA.gov profile for certain benefits, VA Form 20-572 remains the standard method for comprehensive changes involving direct deposit cancellation or when mailing to the office holding your records.
When to Use VA Form 20-572?
- You’ve changed your residence address.
- You want to cancel direct deposit and receive paper checks.
- Both address change and direct deposit cancellation are needed.
- Online updates via VA.gov do not fully cover your specific benefit or situation.
Who Should Use VA Form 20-572?
The form is for veterans, surviving spouses, dependents, fiduciaries, or other payees receiving VA benefits such as:
- Compensation or Pension
- Education benefits (Chapter 30, 31, 32, 35, etc.)
- Other VA payments
You can complete it as the veteran or on behalf of the payee if authorized.
How to Fill Out VA Form 20-572 Step by Step?
- Box 1: Check the appropriate box for address change, direct deposit cancellation, or both.
- Box 2: Indicate your relationship to the veteran (e.g., Veteran, Spouse, Child, Fiduciary).
- Boxes 3-5: Provide VA File Number, Veteran’s SSN, and Payee Number.
- Box 6: Check the benefit type(s) affected.
- Boxes 9-11: Enter name, new address, and telephone numbers.
- Box 12 (Direct Deposit): Check if canceling direct deposit. Do not close your bank account until the first paper check arrives.
- Signature and Date: Sign and date the form.
Mail the completed form to the VA office that has your records or the centralized Claims Intake Center (P.O. Box 4444, Janesville, WI 53547-4444).
Download VA Form 20-572
Get the official fillable PDF directly from the VA:
Alternative Ways to Update Your VA Address
Many veterans can update their address quickly online:
- Log into your VA.gov profile to update mailing and home addresses for disability compensation, pension, health care, education, and more.
- Call the VA at 1-800-827-1000.
- Visit a local VA Regional Office.
Note: Some programs like CHAMPVA, life insurance, or home loans may require separate notifications.
How to Cancel or Change VA Direct Deposit?
Use VA Form 20-572 to cancel direct deposit. For new enrollments or changes to bank details, consider online options through VA.gov for supported benefits or Form 24-0296. Always verify your banking information carefully.
Where to Mail VA Form 20-572?
Send the form to the VA Regional Office maintaining your records or the centralized intake center. Check the VA website or call for the most current address specific to your claim.
Tips for a Smooth VA Address Update
- Update your information as soon as you move.
- Keep a copy of the completed form and mailing receipt.
- Monitor your VA.gov account and mail for confirmation.
- Ensure your new address is a physical residence (not a P.O. Box for some payments).
Frequently Asked Questions (FAQs)
How long does it take to process VA Form 20-572?
Processing times vary but typically take a few weeks. Continue monitoring payments during the transition.
Can I submit VA Form 20-572 online?
The form is generally mailed, though some veterans upload documents through VA.gov portals or Ask VA. Check current options on VA.gov.
Is there a fee to file VA Form 20-572?
No, the form is free.
Important: Always refer to official VA sources for the latest instructions. This article is for informational purposes and based on trusted VA resources as of 2026.